Analizador de los 5 Porqués
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On-time delivery has been below target for three consecutive weeks.
- 1Why 1?
Shipments are leaving our dock after the carrier pickup cutoff.
- 2Why 2?
Final pack and label cannot absorb mid-week demand spikes.
- 3Why 3?
The packing cell has no standard work buffer or flex staffing model.
- 4Why 4?
Daily scheduling does not level-load customer promise dates against pack capacity.
- 5Why 5?
S&OP does not tie demand changes to packing capacity decisions early enough.
Working hypothesis: planning and capacity for the packing cell are decoupled from demand signals. Next: verify with data, then test a leveled load rule and a short-interval pack review.
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