5 Why Analyzer — Example

5 Why Analyzer

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Review your chain below. Switch to Edit to change answers.

Overview ↗
Problem statement

On-time delivery has been below target for three consecutive weeks.

  • 1
    Why 1?

    Shipments are leaving our dock after the carrier pickup cutoff.

  • 2
    Why 2?

    Final pack and label cannot absorb mid-week demand spikes.

  • 3
    Why 3?

    The packing cell has no standard work buffer or flex staffing model.

  • 4
    Why 4?

    Daily scheduling does not level-load customer promise dates against pack capacity.

  • 5
    Why 5?

    S&OP does not tie demand changes to packing capacity decisions early enough.

Root cause / next step

Working hypothesis: planning and capacity for the packing cell are decoupled from demand signals. Next: verify with data, then test a leveled load rule and a short-interval pack review.

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